PRIVACY POLICY
Effective Date: January 1, 2023 Last Updated: March 19, 2026
Appliance Repair & Rescue LLC (“us”, “we”, or “our”) operates appliancerepairandrescue.com (the “Service”), a local appliance repair service based in Boise, Idaho.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:
- First name and last name
- Phone number
- Email address
- Service address (city/area only)
- Cookies and usage data
Usage Data We may collect information on how the Service is accessed and used. This may include your device’s IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.
Tracking and Cookies Data We use cookies and similar tracking technologies to track activity on our Service. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or notify you when a cookie is sent. However, refusing cookies may affect some features of our Service.
Types of cookies we use:
- Session Cookies — to operate our Service
- Preference Cookies — to remember your settings
- Security Cookies — for security purposes
- Analytics Cookies — to understand how visitors use our site
How We Use Your Data
Appliance Repair & Rescue LLC uses collected data to:
- Schedule and provide appliance repair services
- Contact you regarding your service request
- Send appointment confirmations and follow-ups
- Improve our website and customer experience
- Monitor website usage and performance
- Detect, prevent, and address technical issues
- Comply with legal obligations
Service Requests
When you submit a service request through our website contact form or by phone, your information is used solely to schedule and complete your appliance repair service. We do not sell, rent, or share your personal information with third parties for marketing purposes.
All payments are collected in person at the time of service. No payment information is collected or stored through this website.
Service Providers
We may employ third-party companies to facilitate our Service or assist in analyzing how our Service is used. These providers have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Service requests submitted via phone or web form may be fulfilled by Appliance Repair & Rescue LLC, serving the Treasure Valley area including Boise, Nampa, Meridian, Eagle, and surrounding communities.
Analytics
We use Google Analytics to monitor and analyze website usage. Google Analytics tracks and reports website traffic using data collected through cookies. Google may use this data to personalize ads within its own advertising network.
You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at: tools.google.com/dlpage/gaoptout
For more information on Google’s privacy practices, visit: policies.google.com/privacy
Transfer of Data
Your information may be processed on computers located within the United States. By using our Service and submitting your information, you consent to this processing.
Appliance Repair & Rescue LLC takes all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Data
We may disclose your personal data when required to:
- Comply with a legal obligation
- Protect and defend the rights or property of Appliance Repair & Rescue LLC
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Security of Data
The security of your data is important to us. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately and we will take steps to remove that information.
Links to Other Sites
Our website may contain links to third-party sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page and updating the “Last Updated” date. You are advised to review this policy periodically. Changes are effective when posted.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Appliance Repair & Rescue LLC Boise, Idaho Phone: (208) 941-2555 Email: repair.rescue.appliance@gmail.com Website: appliancerepairandrescue.com